AC: Customer Sales and Service

AC: Customer Sales and Service

Our members are employed at cities across Canada performing customer sales and service work at airports and call centres.
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Air Canada customer service agents reach tentative agreement

Unifor has reached a tentative deal with Air Canada for a five-year collective agreement for over 4,000 Customer Sales and Service Agents...

12:01 PM | June 14, 2015

Air Canada bargaining committee making rapid progress

Your bargaining committee returned to the table with the company and federal mediators on June 8...

2:25 PM | June 13, 2015

Negotiations with Air Canada reconvene

Unifor President Jerry Dias and Air Canada CEO Calin Rovinescu have jointly written to Minister of Transport Lisa Raitt ...

12:17 PM | June 8, 2015

Notes from negotes: Issue 18

Strike mandate gives Air Canada bargaining committee important leverage...

6:00 PM | June 5, 2015

Air Canada opts out of pension funding regulations, signaling funding improvement of defined benefi

On May 26th, Air Canada announced it was opting out of the Air Canada Pension Plan Funding Regulations...

9:00 AM | June 3, 2015

Arbitrator confirms scope work belongs to Unifor

Arbitrator Brian Keller has confirmed that "wheelchair work" is our scope work as protected under article 2.03 in our collective agreement...

4:35 PM | June 1, 2015

Notes from negotes: Issue 17

On Wednesday the arbitration to retain scope work for Air Canada customer service agents continued as the union and company...

3:45 PM | May 29, 2015
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