AC: Customer Sales and Service

AC: Customer Sales and Service

Our members are employed at cities across Canada performing customer sales and service work at airports and call centres.
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Notes from negotes: Issue 12

Despite slow progress for several weeks, negotiations took a turn this week and are heating up...

2:20 PM | March 27, 2015

Notes from negotes: Issue 11

Negotiations have followed a slow and sometimes turbulent course since opening on January 26, 2015...

6:30 PM | March 20, 2015

Notes from negotes: Issue 10

Over the past week, your Air Canada bargaining committee has met several times with the company to exchange revised proposals and observe presentations...

4:30 PM | March 6, 2015

Notes from negotes: Issue 9

It takes up to 15 days for a formal appointment of a conciliation officer to be completed, after which time lines come into effect...

12:30 PM | February 27, 2015

Air Canada adopts unusual bargaining strategy

Air Canada's rushed application for conciliation is premature and a departure from previous bargaining patterns...

2:00 PM | February 26, 2015

Notes from negotes: Issue 8

Shift trading is a win-win for members and Air Canada...

5:15 PM | February 20, 2015

Air Canada using technology to unilaterally impose changes to shift trading

The company has finally released a bulletin announcing changes to the shift trade policies...

9:12 AM | February 18, 2015
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