Canadian North: Customer Service

Canadian North: Customer Service

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Our members serve as customer service agents at airports and cargo offices in Ottawa, Edmonton, Yellowknife, Iqaluit, and both in the Eastern and Western Arctic. The duties that they perform are processing passengers, processing baggage, ticketing, and reservations ensuring all customer needs are administered. They also ensure the aircraft weight and balance, load forms, waybills, and manifests for shipment of freight and loading of cargo are handled according to company operations.

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Unifor reaches tentative agreement with Canadian North's Customer Service group

Unifor local 2002 is pleased to announce that its bargaining committee has reached a tentative agreement with Canadian North’s Customer Service group...

4:30 PM | April 15, 2016

Canadian North: Bargaining Update #2

Your Bargaining Committee met with Canadian North management in Edmonton, Alberta, March 8–10 to continue negotiations...

2:00 PM | March 14, 2016

Canadian North – Bargaining Update

Your bargaining committee met with the management team of Canadian North from January 5-8 to open bargaining talks...

3:00 PM | January 11, 2016

Unifor prepares for negotiations with Canadian North

The Unifor bargaining committee is seeking membership feedback for the upcoming round of negotiations...

2:00 PM | October 22, 2015

Canadian North: UMHQ update and bargaining news

As you are aware the union and the company meet quarterly through the year at Union/Management meetings...

4:00 PM | July 28, 2015

Canadian North, D226: Election notice - Bargaining committee member

This notice is to advise all members of Unifor Local 2002 that, in accordance with the Bylaws of Unifor Local 2002, an election will take place...

7:00 AM | July 27, 2015

Changes to hub operations for members at Canadian North

Union officers and company representatives toured bases in Edmonton, Yellowknife and Iqaluit recently...

3:16 PM | May 21, 2015
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