Canadian North: Customer Service

Canadian North: Customer Service

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Our members serve as customer service agents at airports and cargo offices in Ottawa, Edmonton, Yellowknife, Iqaluit, and both in the Eastern and Western Arctic. The duties that they perform are processing passengers, processing baggage, ticketing, and reservations ensuring all customer needs are administered. They also ensure the aircraft weight and balance, load forms, waybills, and manifests for shipment of freight and loading of cargo are handled according to company operations.

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Canadian North Bargaining Update

On April 18th, Canadian North Representatives and your Negotiation Committee participated in a conference call concerning the outstanding Vacation Grievances...

5:00 PM | April 25, 2013

Canadian North negotiations update

The Canadian North bargaining committee met with the company on March 19 and 20, 2013...

3:51 PM | March 27, 2013

Canadian North: Bargaining Update - Negotiations Open

Your Negotiation Committee met with Canadian North management on February 14 and 15, 2013...

2:45 PM | March 7, 2013

Canadian North Bargaining Proposal Survey

The bargaining committee is seeking your feedback regarding upcoming negotiations...

2:30 PM | August 27, 2012

Canadian North: Election for 2 Non-Standing Bargaining Committee members

This notice is to advise all members of CAW Local 2002 that in accordance with the Bylaws of CAW Local 2002, an election will take place for the above captioned positions...

4:00 PM | August 20, 2012

New National Representatives appointed

The Executive Board wishes to announce the appointment of two new national representatives, Shane Wark representing the GTAA and Richard Laverty who will be servicing Canadian North, CLS Catering. Handlex and Servisair...

2:48 PM | February 6, 2012

Canadian North ratifies new agreement

CAW members at Canadian North have ratified their collective agreement by 84%. The new Collective Agreement is in effect from January 1, 2010 until December 31, 2012...

11:30 AM | May 25, 2010
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