Canadian North: Customer Service

Canadian North: Customer Service



Our members serve as customer service agents at airports and cargo offices in Ottawa, Edmonton, Yellowknife, Iqaluit, and both in the Eastern and Western Arctic. The duties that they perform are processing passengers, processing baggage, ticketing, and reservations ensuring all customer needs are administered. They also ensure the aircraft weight and balance, load forms, waybills, and manifests for shipment of freight and loading of cargo are handled according to company operations.

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Canadian North / Air NorTerra Bargaining Continues

During the week of November 20, 2006 your CAW Bargaining Committee met with Canadian North management in Edmonton to bargain their next collective agreement ...

12:00 AM | November 30, 2006

Air Norterra: Company Requests Changes to Benefit Plans

Air NorTerra has hired Mercer Health and Benefits to assist them in managing/administrating the Sunlife Benefit Plan...

12:00 AM | July 4, 2006
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