October 30, 2018 at 5:30 PM
We are pleased to announce that a solution to the service failures many of our members have reported and experienced with respect to HR Connex Centre (located in the Philippines), has been reached.
The Company has agreed to repatriate the work back to Canada, your calls in the near future to HR Connex will be serviced by the Air Canada employees located in Montreal.
Unifor is confident that this decision will resolve the ongoing issues that our members were experiencing.
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/18-10-30 AC HR Connex Repatriates to Canada en.txt