Porter: Customer Service Representatives (YTZ)

Porter: Customer Service Representatives (YTZ)

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(Toronto) Members provide customer service to the traveling public, as customer service representatives, customer service ambassadors, and lead customer service representatives. Members are responsible for checking-in passengers and baggage, boarding of passengers and securing of flights, as well as overseeing the Domestic and International baggage area, and assisting with lost baggage and centralized baggage functions. Leads work to promote an operationally safe and efficient environment, and are also responsible for on-the-job training of other members. Our members act as Welcome Ambassadors for arriving passengers at Billy Bishop Airport (YTZ), and assist all passengers with special needs throughout their travel experience at YTZ.
  

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Porter Airlines CSR Members: Bargaining Update for November 7, 2022

Your Unifor Bargaining Committee met with the employer on September 22, continuing talks to reach a new collective agreement for the members of the Porter Airlines 

3:30 PM | November 7, 2022

Porter Airlines CSR: Membership Bargaining Update

Your Unifor Bargaining Committee met again with the employer last week continuing talks to reach a new collective agreement for members in Porter Airlines’ Customer Service group...

3:00 PM | October 20, 2022

Porter Airlines CSR Members: Bargaining Update for September 26, 2022

The Bargaining Committee met in person with the Company on Thursday, September 22st, in Toronto to continue negotiations towards

2:58 PM | September 26, 2022

Porter Airlines CSR Members: Bargaining Update for September 2nd, 2022

The Bargaining Committee met with the Company on August 23 and 24, in Toronto, to continue negotiations towards a new collective agreement.

10:15 AM | September 2, 2022

Important Information for Porter Airline CSR Members – District 362

Porter Airlines recently approached Unifor seeking an agreement on increasing the minimum wage for members that have 1 to 4 years on the wage scale to $17.00/HR for CSRS 

3:48 PM | July 12, 2022

Porter Airlines CSR Members – Bargaining Update for March 17, 2022

The bargaining committee has secured in-person meetings to officially open bargaining with Porter Airlines from April 18 to 19, 2022.
 

2:28 PM | March 17, 2022

Porter Airlines CSR Members: Bargaining Update for February 1st, 2022

On Monday, January 31st, 2022 your elected bargaining committee met with the membership virtually via zoom in 

2:44 PM | February 1, 2022
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