Jazz Technical Services: Update from the Benefits Representative

Jazz Technical Services: Update from the Benefits Representative

January 10, 2013 at 4:15 PM

Each year Jazz Aviation and the CAW meet to discuss the rates that we – members – all pay for our medical benefits. The company has posted our rates for 2013. From a year over year standpoint the increases are modest with the main increase coming from our extended health care. It was indicated by the company that 18% of all our prescription drug claims are still being reimbursed using the old method (without the card) and therefore would not be eligible for any savings that the drug card would offer. Those members who are not using the cards are also likely to be out of pocket due to the fact that Great West Life will only reimburse the amount that would have been paid if the card was used. In general, we have increased utilization of our plan overall. Approximately 25% of claimants accounted for 73% of the EHC (extended health care) claims costs and this is only going to increase as our workforce continues to age. Another area that led to the increase was the increases in the paramedical – mainly massage (21.2%), physiotherapy 21.8%) & osteopath (43.1%). There was a 22.6% increase in psychologist visits as well.

While we are still getting used to the new drug cards, some of the ongoing problems with the card to be aware of include not understanding the Great West Life summary receipt and individual dealings with pharmacies that are not compliant or are out of date with the GWL contract. When looking at the summary receipt, it is commonly noticed that the submitted expense does not match the paid amount. This difference does not necessarily mean that your claim has not been covered. It is important to verify that the amount that was reimbursed matches the amount that was paid. Should you run into problems with your claim or have other questions/concerns regarding these types of issues, please do not hesitate to contact me. Also if you are interested in viewing the report that was presented to the CAW, a copy can be provided upon request.

As your benefits rep I am available to answer questions or to offer guidance through all forms of sick leave. Frequently I have been involved with employees requiring EAP (employee assistance program) as well as offering assistance to those who require help with temporary/permanent accommodations, graduated return to works, and claim denials. The company has agreed to include a copy of my contact information when medical packages are sent to the employees who are entering a medical stream. Should you not receive a copy, or require contacting for other reasons, please get a hold of your District Chairperson and have them provide you my contact information or have them contact me on your behalf and I will gladly contact you as soon as possible.

  

Jonathan Cristo
CAW Local 2002
Jazz Tech Benefits Representative