November 20, 2006 at 12:00 AM
The Jazz Technical Services, Customer & Aircraft Services and Crew Scheduling Bargaining Committees wish to announce new language that better defines, investigates and resolves complaints of harassment and workplace conflict.
Workplace Harassment is one of the most sensitive issues any employee can experience. Therefore, it is necessary to continuously update processes that identify and resolve conflict so CAW collective agreements reflect the best practices in the aviation industry.
"When Jazz was a small company we could often resolve harassment and interpersonal conflict through informal discussions. Jazz is no longer a small company, so we needed to update our contract language to better define and resolve workplace strife", said Shirley Anderson-Mio – Chairperson of the Jazz Customer and Aircraft Services Bargaining Committee.
The new contract language has the following benefits for CAW members:
- There are more clear definitions of both Human Rights and Personal Harassment. Human Rights harassment is directly tied to the criteria in the Canadian Human Rights Act. Personal harassment deals with workplace bullying or poisoned work environments.
- Harassment Investigations will be jointly conducted with Jazz Management. The President of CAW Local 2002 will appoint investigators who are trained to identify harassment and recommend solutions. Investigators will be CAW members from outside the district in conflict so both the person making a complaint and the person accused of harassment will receive a fair and equitable investigation.
- There are strict timelines to investigate, resolve and appeal the outcome of harassment investigations.
"This is a significant improvement for CAW units at Jazz. In the past we had numerous problems interpreting the old investigation process and the new language will overcome those problems. The new language gives us neutral investigators, better definitions of harassment and the ability to appoint an investigator if one of our members is accused of harassment by someone in another union. These are real gains from what existed before. District Chairpersons will receive training in the new processes as soon as it can be scheduled", stated Tim Way – Chairperson of the Jazz Tech Bargaining Committee.
For further information contact the following Bargaining Committee Chairpersons:
Tim Way at Jazz Technical Services;
Shirley Anderson-Mio at Customer & Aircraft Services;
Tami Kendrick at Crew Scheduling
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