(Montreal, Vancouver) Our members assist with the booking of various rewards for customers, provide answers to customer service questions related to online bookings, and support customers with their online transactions. Aeroplan is a loyalty marketing program operated by Aimia Inc.
(Toronto, Calgary, and Moncton) Our members in Toronto, Calgary, and Moncton have three different collective agreements, they provide Passenger Service, Ramp, and Maintenance services as contract workers for various airlines. Job functions include customer check-in, loading/unloading of cargo, processing of inbound and outbound shipments, baggage handling, marshaling of aircraft, warehouse, and other related duties.
(Toronto) Our members at A.S.P perform security-related functions at airport entrances throughout Toronto’s Pearson International Airport. Members provide terminal access control, door patrol, airside access, pass control, and security specialists. Members also perform work as Canine security specialists responding to security calls for explosive detection and other related security concerns. Unifor represents Operational Support Representatives (OSRs) providing passenger, queue management and access control into various areas within the terminals.
Our members serve as customer service agents at airports and cargo offices in Ottawa, Edmonton, Yellowknife, Iqaluit, and both in the Eastern and Western Arctic. The duties that they perform are processing passengers, processing baggage, ticketing, and reservations ensuring all customer needs are administered. They also ensure the aircraft weight and balance, load forms, waybills, and manifests for shipment of freight and loading of cargo are handled according to company operations.
(Montreal, Toronto) Our members perform cargo and warehouse work for various airlines. Cargo Airport Services Canada Inc. (WFS) is one of the world’s leading providers of ground handling services, serving over 300 airlines at airports on five continents.
(Vancouver) Our members provide in-flight food catering for a number of airlines operating from Vancouver International Airport including Korean Airlines, Cathay Pacific, and Lufthansa. Members also prepare and package takeout food items for the Starbucks coffee chain.
(Halifax, Gander) Our members are pilots at EVAS Air Charters, operating as an Express Carrier on behalf of Air Canada. EVAS operates scheduled flights throughout Nova Scotia, Newfoundland & Labrador, New Brunswick, and Prince Edward Island utilizing a fleet of Beechcraft aircraft.
GREATER TORONTO AIRPORTS AUTHORITY
(Toronto) Our members are responsible for the day to day operations of the largest airport in Canada. Performing a wide variety of assignments from baggage system operators, engineers, clerical and deicing coordinators to facility technicians. Unifor is the exclusive bargaining agent for all employees of the Greater Toronto Airports Authority at Toronto Pearson International Airport.
(Saint John) Our members are responsible for almost every aspect of hotel operation including engineering, front desk reception, housekeeping, kitchen functions and banquets at the Saint John Hilton Hotel and Convention Center.
JAZZ TECHNICAL SERVICES
(Halifax) Our technical service members are employed in Halifax performing heavy maintenance, repair and overhaul (MRO) of aircraft to third parties including Jazz Aviation and Air Georgian. Jazz Technical Services/JTS is a division of Jazz Aviation L.P.
(Alert, Ellesmere Island, Nunavut) Our members supply a complete range of support services to Canada’s Department of National Defense including facilities maintenance, airfield operations, food services and transport, logistical and administrative support at CFS Alert. Nunavut is located approximately 817 km from the North Pole.
(Ontario) Our members are paramedics responsible for patient care and medical transfers. Ornge operates the largest and most sophisticated program of aero-medical transport in North America. Members provide care to patients in both fixed-wing aircraft and ground ambulances.
(Montréal) Our members are pilots from Quebec’s largest independent airline operating from Saint-Hubert Airport on Montreal’s south shore. Pascan Aviation is a regional airline based in Saint-Hubert and operates scheduled services within Quebec and Labrador and provides aircraft charter services.
(Winnipeg) Flight Attendants at Perimeter are ambassadors of safety and customer service onboard. Perimeter provides scheduled passenger, charter and medevac service to remote communities throughout Manitoba and Northwestern Ontario.
(Toronto) Our members at Pivot Airlines (formerly Air Georgian) perform crew scheduling, flight dispatching, aircraft maintenance and clerical functions. Pivot Airlines is a Canadian charter airline founded in 2020 after purchasing the assets of Air Georgian. The airline's Canadian air operator certificate allows for the operation of CRJ-100 series aircraft under subpart 705 of the Canadian Aviation Regulations.
(Rouyn-Noranda, Montreal) Our members include nurses, pilots, maintenance technicians, and ground personnel servicing mostly Northern Quebec. The company is a leader in charter transportation for passengers, air cargo, and is the primary provider of air taxi and aeromedical evacuations in parts of Quebec, Ontario, and areas of northeast United States.
(Toronto, Montreal, Quebec City, Vancouver) Unifor Local 2002 represents four separate bargaining units and provides passenger ground handling services in the aviation industry. Swissport also provides service to chartered and scheduled airlines.