Nuance Members D335: Payroll Errors Continue – Members Asked to Review Their Pay Statements

Nuance Members D335: Payroll Errors Continue – Members Asked to Review Their Pay Statements

July 13, 2026 at 1:00 PM

It has come to our attention that payroll errors are continuing, despite the Union's numerous discussions with the Company regarding these concerns. We understand how frustrating this situation is for our members, and we share your frustration.
 
Please carefully review your recent pay statements and report any discrepancies immediately.
 
HOW TO REPORT PAYROLL ERRORS: 
  • Email the Company's HR Manager directly: Michelle Gigliozzi, Human Resources Manager, [email protected]
  • CC the Union on your email: Katie Makhlouf, District Chairperson  [email protected]  (Copying in (CC) the union allows us to track the number and type of payroll errors, monitor ongoing issues, and assist with follow-up if corrections are not made promptly). 
The Company has advised the Union that it is still working through issues related to the implementation of the new Kronos payroll system.
 
EXAMPLES OF REPORTED CONCERNS INCLUDE: 
  • Missing commission payments 
  • Missing or incorrect vacation bonus payments 
  • Missing shift premiums 
  • Vacation pay discrepancies 
  • Incorrect vacation balances 
If you have any questions about your pay statement or are unsure of your entitlements under the collective agreement, don't hesitate to get in touch with District Chair Katie Makhlouf for assistance.
 
Thank you for your patience and cooperation as we continue working with the Company to ensure these payroll issues are resolved as quickly as possible.
 
In solidarity,
Katie Makhlouf District Chairperson – D335
Harold Bateman, Assistant to the Local President
Tammy Moore, President of Unifor Local 2002