Our members serve as customer service agents at airports and cargo offices in Ottawa, Edmonton, Yellowknife, Iqaluit, and both in the Eastern and Western Arctic. The duties that they perform are processing passengers, processing baggage, ticketing, and reservations ensuring all customer needs are administered. They also ensure the aircraft weight and balance, load forms, waybills, and manifests for shipment of freight and loading of cargo are handled according to company operations.
In bargaining, surveys are an important measure of our membership’s needs and concerns...
As you aware, your current collective agreement expired on December 31st, 2018. The Company and the Union had agreed to delay the negotiating process due to the upcoming merger with First Air.
Following the First Air/Canadian North merger announcement on Friday, July 6th, 2018, Unifor Local 2002 has compiled a Question and Answer document pertaining to the merger process...
On Friday July 6th, Makivik Corporation (parent company of First Air) and the Inuvialuit Corporate Group (parent company of Canadian North) announced that they have signed an agreement in principle to merge...
This notice is to advise all members of Unifor Local 2002 that, in accordance with the Bylaws of Unifor Local 2002, an election will take place...
On November 3, the union was approached by the company to advise that it will have to reduce staff in both airport and cargo locations in Iqaluit...
Unifor Local 2002 is pleased to announce that it has ratified a new collective agreement with Canadian North representing over 200 Customer Service Agents...