Our members serve as customer service agents at airports and cargo offices in Ottawa, Edmonton, Yellowknife, Iqaluit, and both in the Eastern and Western Arctic. The duties that they perform are processing passengers, processing baggage, ticketing, and reservations ensuring all customer needs are administered. They also ensure the aircraft weight and balance, load forms, waybills, and manifests for shipment of freight and loading of cargo are handled according to company operations.
Unifor local 2002 is pleased to announce that its bargaining committee has reached a tentative agreement...
It has come to the union's attention that on today's pay statements, our members have received retroactive pay back to February 1, 2016...
Unifor local 2002 is pleased to announce that its bargaining committee has reached a tentative agreement with Canadian North’s Customer Service group...
Your Bargaining Committee met with Canadian North management in Edmonton, Alberta, March 8–10 to continue negotiations...
Your bargaining committee met with the management team of Canadian North from January 5-8 to open bargaining talks...