Aeroplan: Working together to rebuild respectful workplaces

July 12, 2013 at 4:52 PM

Dear Members,

In order to develop a clear picture of how our members were coping with the many changes at Aeroplan, the CAW conducted an EAP Audit through Aroon Shah, our CAW EAP Counselor. 

It is best when members and management are given equal opportunity to talk about their perceptions of the workplace environment. Unfortunately, management declined the opportunity to speak with Aroon. 

I applaud all of you who took this important opportunity to improve your workplace by expressing your concerns and opinions in a constructive manner.

Aroon compiled all of the information gathered into a detailed report with a recommendation that a senior management joint committee be formed in order to address ongoing issues.

The report was sent to Aeroplan management on June 17, 2013.

They have not responded.

The CAW is committed to ensuring that our members come to work in a respectful and safe environment.  We will continue to pursue every avenue possible in this quest and we ask that you participate in the process. Keep the lines of communication open and remember to always request union representation when meeting with management.

CAW leadership will continue to discuss your concerns and work towards real solutions. Although the company declined to take part in the employee audit process, it is hoped that going forward, they will want be involved in problem solving initiatives.

Together, we can work towards restoring the workplace at Aeroplan to the relationship that existed in the past; a relationship of respect and common goals.