(Toronto) Members provide customer service to the traveling public, as customer service representatives, customer service ambassadors, and lead customer service representatives. Members are responsible for checking-in passengers and baggage, boarding of passengers and securing of flights, as well as overseeing the Domestic and International baggage area, and assisting with lost baggage and centralized baggage functions. Leads work to promote an operationally safe and efficient environment, and are also responsible for on-the-job training of other members. Our members act as Welcome Ambassadors for arriving passengers at Billy Bishop Airport (YTZ), and assist all passengers with special needs throughout their travel experience at YTZ.
Last week, many members expressed concerns regarding workload, staffing levels, operational pressures, and the assignment of SSR work.
Providing safe, respectful, and accessible service to passengers with disabilities (SSRs) is a fundamental responsibility for all CSR Unifor members working at Porter Airlines...
Porter Airlines Halifax D562: Notice of Nominated Candidates - 1 District Chairperson
These meetings are being hosted by your union - Unifor 2002. All Porter Ramp, CSR, and FBO members are welcome...
As we gear up for our next collective agreements in 2027, a critical priority is securing strong scope work language.
Porter Airlines YOW: Notice of Election Results for 1 Vice Chairperson - D364
Porter Airlines D364 Ottawa: Notice of Acclaimed Candidate for 1 Health & Safety Representative