(Toronto) Members provide customer service to the traveling public, as customer service representatives, customer service ambassadors, and lead customer service representatives. Members are responsible for checking-in passengers and baggage, boarding of passengers and securing of flights, as well as overseeing the Domestic and International baggage area, and assisting with lost baggage and centralized baggage functions. Leads work to promote an operationally safe and efficient environment, and are also responsible for on-the-job training of other members. Our members act as Welcome Ambassadors for arriving passengers at Billy Bishop Airport (YTZ), and assist all passengers with special needs throughout their travel experience at YTZ.
Les représentants du comité de négociation pour les employés de l’aire de trafic chez Porter Airlines ont rencontré le représentant d'Unifor, Joel Fournier, et l’adjointe exécutive de la section locale 2002, Theresa Amicarelli, le 3 décembre 2014, pour préparer les négociations...
Unifor Local 2002 is proud to represent 70 ramp operations workers at Porter Airlines at Billy Bishop Toronto City Airport...