(Toronto) Members provide customer service to the traveling public, as customer service representatives, customer service ambassadors, and lead customer service representatives. Members are responsible for checking-in passengers and baggage, boarding of passengers and securing of flights, as well as overseeing the Domestic and International baggage area, and assisting with lost baggage and centralized baggage functions. Leads work to promote an operationally safe and efficient environment, and are also responsible for on-the-job training of other members. Our members act as Welcome Ambassadors for arriving passengers at Billy Bishop Airport (YTZ), and assist all passengers with special needs throughout their travel experience at YTZ.
This notice is to advise all members of Unifor Local 2002 that, in accordance with the Bylaws of Unifor Local 2002, an election will take place...
Porter Airlines ramp attendants and customer service representatives have ratified their respective collective agreements by 75 per cent each...