AC: Customer Sales and Service

AC: Customer Sales and Service

Our members are employed at cities across Canada performing customer sales and service work at airports and call centres.
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Air Canada withdraws application for judicial review

Following a constructive discussion with between CAW President, Ken Lewenza and Air Canada CEO Calin Rovinescu, Air Canada has decided to withdraw their application for judicial review...

3:00 PM | October 26, 2011

Air Canada: Important Update

You will recall the significant amount of challenges we faced during our recent round of negotiations. The membership should continue to be extremely proud of their bargaining committee for their fight and for challenging Air Canada...

8:00 PM | October 21, 2011

Solidarity results in solid gains

During the last round of bargaining at Air Canada we made solid gains, including the return of the half hour paid lunch break...

3:28 PM | October 3, 2011

Coordinating your retirement: Cross country pension tour

UPDATED AUGUST 9, 2011 As promised during the recent Air Canada ratification, there will be a country-wide tour prior to people having to make decisions regarding the Voluntary Separation Packages that were bargained...

10:04 AM | August 9, 2011

CUPE Flight Attendants reach tentative agreement

After 17 weeks of negotiations and the participation of a federal conciliator, the CUPE component of Air Canada has reached a tentative agreement that will be presented to 6800 members across the country for ratification.

4:20 PM | August 2, 2011

Air Canada post-strike housekeeping

As confirmed by Air Canada on July 13, the recently negotiated pay increase will be applied on the cheque dated July 20...

9:18 AM | July 18, 2011

The Mark: A Hard Landing for Collective Bargaining

The Air Canada back-to-work bill bodes ill for workers' rights. If any further evidence is needed to prove that Canada’s federal industrial relations are in desperate need of repair, we don’t have to look further than the recent labour dispute at Air Canada... by Ken Lewenza, National President, Canadian Auto Workers

6:00 PM | July 6, 2011
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